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ORDER PROCESSING

Order processing may take between 1 to 4 business days.
Please expect an email within 24 to 72 hours confirming that your order is on its way.


STORE PICKUP

Coming soon – Store or locker pickup will soon be available at a designated point near your address. More details will be announced.


LOCAL DELIVERY

Shipping is available only within our operating country.


FLAT-RATE SHIPPING

Orders are usually shipped within 2–4 business days via local postal services.
For urgent delivery, DHL can be used for an additional charge.
Free shipping applies to all eligible orders within our operating country.
At this time, we only ship locally.


DOMESTIC SHIPPING FEES & ESTIMATES

Not applicable at the moment.
We currently offer only local shipping at a fixed (free) rate.


INTERNATIONAL SHIPPING

Shipping is available only within our operating country.


RETURNS, REFUNDS & EXCHANGES

Please refer to our Return Policy for full details.
We accept returns if the product is unused and in perfect original condition.
Return shipping costs are the responsibility of the customer.

If your order arrives damaged, please email us as soon as possible at hello@boxOrion.com with your order number and a photo of the product’s condition.
We review each case individually and do our best to provide a satisfactory solution.